Signature Products Group Privacy Policy

Last Updated and Effective Date: 1/1/2026

Signature Products Group (“SPG”) maintains the websites at https://spgcompany.com and https://sales.spgcompany.com (“SPG Websites”) to provide general information regarding SPG for its affiliated entities, subsidiaries, retailers, and agents (collectively, the “Visitors”). This privacy policy (“Privacy Policy”) applies to personal information we collect from Visitors on the SPG Websites and others with whom we have business dealings with.

SPG Websites are intended for business-to-business purposes only, and we do not knowingly collect the personal information of consumers in an individual or non-business context. By using our website(s) or otherwise providing any information to SPG, you are acknowledging that you are a representative or agent of a business and are engaging us in the commercial context (and not in an individual or non-business context).

We do not collect, use, or disclose other forms of personal information called “sensitive” personal information or data, which are subject to additional protections under applicable data privacy laws.

We may provide different or additional notices of our privacy practices with respect to other personal information collection practices not within the scope of this Privacy Policy, in which case this Privacy Policy will not apply.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this Privacy Policy. We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

1. NOTICE AT COLLECTION

A.       Summary of Our Processing Activity

The table below describes the categories of personal information, the purpose of processing each category of personal information, our source of collection, and how long we retain each category of personal information, for the preceding 12 months.

B.       Collection of Personal Information

1.        Personal Information You Provide to Us

We collect personal information you provide directly to us. For example, we collect personal information directly from you when you log into your SPG account or submit a customer setup request ticket on the SPG Websites, including name, phone number, business name, email address, billing state, and other similar identifiers.

2.        Personal Information We Collect Automatically

We use tracking tools like cookies to automatically collect website usage information from you when you use the SPG Websites. This includes usage and browser information.

C.       Purposes for Collection

We collect your personal information for the following purposes:

·      To provide, maintain, and improve our websites, products, and services;

·      To communicate with you, including in response to customer set up requests;

·      To detect security incidents; protect against malicious, deceptive, fraudulent, or illegal activity; and prosecute those responsible for that activity;

·      To conduct business dealings with you in the commercial context;

·      To comply with applicable laws and regulatory requirements, or as requested by government or regulatory authorities; and

·      Carry out any other purpose described to you at the time the information was collected.

D.      How We Disclose Your Information

We may disclose your personal information in the following circumstances.

·      Our Service Providers, Contractors and Processors: We may disclose information with trusted service providers, contractors and processors providing services to us, such as data storage, web hosting, and data analytics providers.

·      Our Licensed Brand Partners: We may disclose information with the brands from which we license products, to support activities such as product fulfillment, brand program administration, customer services, and other operational needs associated with offering their products.

·     Disclosed to Advisors and Lawyers: We may disclose personal information with our lawyers and other professional advisors where necessary to obtain advice or otherwise protect and manage our business interests.

·      Disclosed During Change of Ownership: We may disclose personal information in connection with, or during negotiations concerning, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company.

·      Among Our Family of Companies: Personal information may be disclosed between and among SPG and our current and future parents, affiliates, and subsidiaries and other companies under common control and ownership.

·      With Your Consent: We may disclose personal information with your consent or at your direction.

·      Disclosure of Non-Personal Information: We may also disclose aggregated or de-identified information that cannot reasonably be used to identify you. When doing so, we publicly commit to maintain and use the information in an aggregated or de-identified form and not attempt to re-identify the information, unless permitted or required by law.

E.      Retention of Information

We store personal information associated with your account for as long as your account remains active. If you close your account, we will delete your account data after three years of inactivity. We store other personal information for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

2. YOUR CHOICES

A.       Account Information

You may update and correct certain account information at any time by logging into your account, emailing us at support@spgcompany.com. If you wish to delete your account, please contact us, but note that we may retain certain information as required by law or for our legitimate business purposes.

B.       Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our services.

3. CHILDREN

This website is not intended for or directed at children under the age of 18. In addition, we do not knowingly collect personal information from children under the age of 18. We also do not knowingly sell, share, use for targeted advertising or disclose the personal information of children under the age of 18.

4. DISCLOSURES FOR INDIVIDUALS IN CALIFORNIA

A.       Your Privacy Rights

If you reside in California, this section applies to you. Subject to certain limitations you have the following rights in California:

  • Right to Delete. You have the right to request us to delete the personal information we have collected about you.

  • Right to Correct. You have the right to request us to correct inaccurate personal information we maintain about you.

  • Right to Know and Access. You have the right to know and access the personal information we have collected about you, including the categories of personal information, the categories of sources from which the personal information is collected, the business or commercial purpose for collecting, selling, or sharing personal information, the categories of personal information and service providers, contractors and third parties to whom we disclosed personal information, and the specific pieces of personal information we have collected about you.

  • Right to Data Portability. You have the right to receive your information in a format, to the extent technically feasible, that is portable, usable, and allows you to transmit the personal information to a person without impediment or hindrance.

  • Rights Related to Sharing or Sale. You have the right to opt out of the sharing of your personal information for targeted advertising or the sale of your personal information. We do not sell or share your information for targeted advertising.

  • Rights Related to Sensitive Personal Information or Data. You have the right to limit the use and disclosure of your sensitive personal information. We do not collect sensitive personal information. 

  • Right to No Discrimination. You have the right not to be discriminated against for exercising any of your privacy rights.

B.       Instructions on How to Exercise Your Privacy Rights

You may exercise your privacy rights by calling us toll-free at (866) 453-1098 or emailing us at support@spgcompany.com. In some instances, we will need to verify your identity before honoring your privacy right request. We will verify your identity by asking you to provide personal information related to your recent interactions with us. We will honor your privacy rights request within 45 calendar days of receipt, unless we request an extension as permitted by data privacy laws.

C.      Authorized Agents

If permitted or required by applicable law, you may exercise your privacy rights through an authorized agent (which may include a guardian or conservator). If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. If you are an authorized agent seeking to make a request, please Contact Us below.

5. CONTACT US

If you have any questions about this Privacy Policy, please contact us at:

Toll Free (866) 453-1098
Local (801) 237-0184
Hours: Mon-Fri 8:00 - 5:00 MST
support@spgcompany.com